Cite dia gini, dah hampir 3 bulan build kena harass dapat SMS yang suruh download video 3gp kat dropbox pastu yang paling best setiap kali sms yang diterima kena tolak RM 4. Bayangkan RM 4 x 3 third party tak dah RM 12 sebulan.
So wat pertama kali build komplen la dekat OCS Digi dengan pesanan camni :
I always received sms from the number 32211 and 36588 every month and every time i received it, they will cost me RM 4/each. How can I stop this? Or can you help me to unsubscribe it. PS:- I NEVER SUBSCRIBE it in the first place. Thank you.
Mula-mula ingatkan nak cukupkan syarat je sebab kalau bley nak ngadu kat SKMM direct tp prosedur SKMM plak kena ngadap operator dulu. Tak sangka plak dorang layan :)):))
Ni jawapan dari pihak DIGI untuk perkongsian bersama. Kalau kena caj lagi build akan shoot kat SKMM plak.
Thank you for your patience and understanding. We refer to your email dated 20/01/2015 with regard to the value added service charges.
Mobile number : 016589xxxx
Please be informed that the charges is for Value Added service from number 32211 and 36588 with keyword 'hq41' and 'hqvm41'. Below is the details of the service content provider for your reference.
Company name: 3B Vision International Sdn Bhd
CS Number : 03-5611 8552,016-9161278
CS Web Site : NA
CS Email : custcare@hyperqb.com / tech@hyperqb.com:(scam
Company name: VMax Point (M) Sdn Bhd
CS Number : 016 9161278
CS Web Site : -
CS Email : custcare@hyperqb.com:(scam
For your reference, Content Provider Access (CPA) is a service which enables third party content providers to distribute content such as ring tones, logos, pictures and phone themes to DiGi subscribers . Once the subscription has been activated, the third party content provider will charge for the contents sent to the registered mobile number. To avoid subscription or additional charges, please do not respond to the said messages.
To stop receiving SMS from 3 series short code. You can also type STOP ALL and send to short code 32211 and 36588.
Hope the above clarifies.
Any inconvenience caused is deeply regretted.
Should you have other enquiries, please email us to custsvc@digi.com.my or call our Helpline at 0162211800.
Thank you.
Regards,
Aliff Radzi
Customer Service
Digi Telecommunication Sdn Bhd
Thank you for choosing DiGi.
Warmest Regards,
DiGi CS
DiGi Customer Service
Sayang sekali build dah delete kesemua sms dorang. Kalau dapat link pastu donload menda 3gp tu mmg semua tu build akan jadikan bahan bukti kat pihak berkuasa. :mad:
PS:- Agak-agak DIGI bley kena saman ghak ke pasal ni? Sebab membenarkan Third Party menggunakan no phone kita??
So wat pertama kali build komplen la dekat OCS Digi dengan pesanan camni :
I always received sms from the number 32211 and 36588 every month and every time i received it, they will cost me RM 4/each. How can I stop this? Or can you help me to unsubscribe it. PS:- I NEVER SUBSCRIBE it in the first place. Thank you.
Mula-mula ingatkan nak cukupkan syarat je sebab kalau bley nak ngadu kat SKMM direct tp prosedur SKMM plak kena ngadap operator dulu. Tak sangka plak dorang layan :)):))
Ni jawapan dari pihak DIGI untuk perkongsian bersama. Kalau kena caj lagi build akan shoot kat SKMM plak.
Thank you for your patience and understanding. We refer to your email dated 20/01/2015 with regard to the value added service charges.
Mobile number : 016589xxxx
Please be informed that the charges is for Value Added service from number 32211 and 36588 with keyword 'hq41' and 'hqvm41'. Below is the details of the service content provider for your reference.
Company name: 3B Vision International Sdn Bhd
CS Number : 03-5611 8552,016-9161278
CS Web Site : NA
CS Email : custcare@hyperqb.com / tech@hyperqb.com:(scam
Company name: VMax Point (M) Sdn Bhd
CS Number : 016 9161278
CS Web Site : -
CS Email : custcare@hyperqb.com:(scam
For your reference, Content Provider Access (CPA) is a service which enables third party content providers to distribute content such as ring tones, logos, pictures and phone themes to DiGi subscribers . Once the subscription has been activated, the third party content provider will charge for the contents sent to the registered mobile number. To avoid subscription or additional charges, please do not respond to the said messages.
To stop receiving SMS from 3 series short code. You can also type STOP ALL and send to short code 32211 and 36588.
Hope the above clarifies.
Any inconvenience caused is deeply regretted.
Should you have other enquiries, please email us to custsvc@digi.com.my or call our Helpline at 0162211800.
Thank you.
Regards,
Aliff Radzi
Customer Service
Digi Telecommunication Sdn Bhd
Thank you for choosing DiGi.
Warmest Regards,
DiGi CS
DiGi Customer Service
Sayang sekali build dah delete kesemua sms dorang. Kalau dapat link pastu donload menda 3gp tu mmg semua tu build akan jadikan bahan bukti kat pihak berkuasa. :mad:
PS:- Agak-agak DIGI bley kena saman ghak ke pasal ni? Sebab membenarkan Third Party menggunakan no phone kita??
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